Frequently Asked Questions

FAQs – Pipe Creek Animal Clinic in Pipe Creek, TX

Pipe Creek Animal Clinic provides comprehensive veterinary care for dogs, cats, exotic pets, equine, and farm animals in Pipe Creek, Helotes, Bandera, and surrounding areas. Our veterinary team offers preventative medicine, diagnostics, surgery, dentistry, regenerative medicine, wellness care, boarding, house calls, and other services designed to meet the changing needs of the animals and families we serve.

New Clients and General Care

Where is Pipe Creek Animal Clinic located?

We are located at 11113 Texas 16 in Pipe Creek, TX, where we provide veterinary care for companion animals, exotic pets, horses, and farm animals. Our location serves families throughout Pipe Creek, Helotes, Bandera, and the surrounding communities.

What are your hours?

Our regular hours are Monday through Friday, 7:30 a.m. to 5:30 p.m., and Saturday, 8 a.m. to noon. We are closed on Sundays. 

Our hours may change due to holidays, inclement weather, and other events, so we recommend checking our current information before visiting.

How do I contact Pipe Creek Animal Clinic?

You can reach our veterinary team at (830) 535-4406 with questions, concerns, or to discuss your pet’s care. You can also use our Contact Page for additional information.

How do I become a client of Pipe Creek Animal Clinic?

You can begin the new-client process by completing our New Client Form before your first visit. Providing your pet’s medical history, vaccination information, medications, diet, and current concerns helps us prepare for your appointment.

What pets do you treat, and what makes Pipe Creek Animal Clinic different?

We provide veterinary care for dogs, cats, exotic pets, equine, and farm animals throughout Pipe Creek, Helotes, Bandera, and the surrounding areas. We combine comprehensive veterinary medicine with a relaxed, family-oriented atmosphere and individualized care for each animal. We also offer both in-clinic visits and house calls. 

Does Pipe Creek Animal Clinic offer a Pet Care Plan?

Yes. We offer a Pet Care Plan designed to help clients plan for their pets’ ongoing veterinary needs. Our Pet Care Plan provides additional information about the available membership program and how it can fit into your pet’s preventative care. For more information, please call 470-509-5111, ext 2 

Emergency and Urgent Care

What signs mean my pet needs veterinary care immediately?

We recommend prompt veterinary attention for difficulty breathing, collapse, seizures, uncontrolled bleeding, repeated vomiting or diarrhea, sudden weakness, inability to walk, major injuries, significant changes in behavior, or known or suspected toxin ingestion. Birds, reptiles, rabbits, and other exotic pets may show illness through subtle changes such as not eating, unusual posture, weakness, or changes in droppings. If you are concerned about an urgent problem, call us promptly so we can help determine the next step.

What should I do if my pet needs emergency care after hours?

We recommend calling us during regular business hours for urgent concerns and contacting an emergency veterinary hospital when immediate care is needed after hours. If your pet is experiencing a life-threatening emergency, go to a 24/7 emergency veterinary clinic, rather than wait for a routine appointment or online request.

Services and Medical Care

What veterinary services does Pipe Creek Animal Clinic offer?

We provide comprehensive veterinary services including wellness care, vaccinations, diagnostics, dentistry, general surgery, oral surgery, orthopedic surgery, laser therapy, shockwave therapy, acupuncture, regenerative medicine, boarding, and house calls. Our team also provides allergy and dermatology care, nutrition and weight management, behavioral counseling, microchipping, hospice and end-of-life care, and adoption assistance. We care for companion animals as well as equine and farm animals.

What veterinary diagnostics are available at your clinic?

We offer in-house and off-site laboratory testing along with digital radiology and ultrasound. Our in-house laboratory lets us obtain certain results quickly, while our veterinarians can review radiographs and ultrasound images or share them electronically with specialists when additional expertise is helpful.

Does my pet need professional dental care?

Professional dental care helps us identify and address oral health problems that may not be obvious at home. We provide dental examinations, cleanings, tooth extractions, and dental procedures performed with anesthesia and continuous monitoring, along with preventative dental care recommendations.

Do you provide equine dentistry?

We provide equine dental care, including routine dental examinations, dental floats, and dental imaging. Regular dental evaluations can help us identify oral problems that may affect eating, weight, comfort, or performance, including signs such as dropping feed, weight loss, head tossing, or difficulty accepting a bit.

What types of veterinary surgery do you perform?

We provide routine and advanced surgical care, including spay and neuter procedures, oral surgery, and orthopedic surgery. Before surgery, our veterinary team performs appropriate screening, develops an individualized pain-control plan, monitors your pet throughout the procedure, and provides aftercare instructions for recovery.

How can shockwave therapy help my pet?

Shockwave therapy is a non-invasive treatment that may help manage certain orthopedic and soft-tissue conditions. We use extracorporeal shockwave therapy for conditions such as arthritis, chronic joint pain, tendon and ligament injuries, cruciate injuries, and other musculoskeletal problems, with treatment plans based on the individual animal and condition.

Can veterinary house calls help if I cannot bring my animal to the clinic?

Our veterinary house calls can help animals that are difficult to transport, nervous in a clinic setting, or too large to bring safely to our hospital. We can provide services such as wellness examinations, vaccinations, sick visits, and certain diagnostic testing in the home or on a farm, including care for larger animals and livestock.

Do you offer acupuncture, regenerative medicine, and specialized care for exotic pets?

We offer acupuncture and regenerative medicine, including treatments such as stem cell and platelet-rich plasma (PRP) therapy, and our veterinary team also provides specialized care for exotic pets, including rabbit spays and neuters.

Does Pipe Creek Animal Clinic offer pet boarding?

We offer pet boarding for clients who need a safe place for their pets while they are away. Our Boarding Registration gathers important information about your pet’s vaccinations, medications, emergency contacts, and special instructions before boarding.

Preventative Care and Ongoing Support

How do you approach veterinary wellness, allergies, nutrition, weight management, and behavior?

We build preventative care plans around each animal’s age, lifestyle, health risks, and individual needs. Our Wellness and Vaccinations services include regular examinations, vaccinations, parasite prevention, nutrition guidance, and early detection. In contrast, our Allergies and Dermatology services address concerns such as itching, skin infections, parasites, and other skin conditions. We also provide Nutrition and Weight Management and behavioral counseling to help pets maintain good health and a comfortable quality of life.

How can I request an appointment with Pipe Creek Animal Clinic?

You can submit our Request an Appointment form to tell us about your pet and preferred appointment needs. The form is a request, not a confirmed appointment, so our staff will contact you to confirm the visit; for an urgent health concern, please call us directly rather than waiting for an online response.

Pipe Creek Animal Clinic is proud to serve dogs, cats, exotic pets, equine, and farm animals in Pipe Creek, Helotes, Bandera, and surrounding communities. From preventative care, vaccinations, and dentistry to diagnostics, surgery, regenerative medicine, shockwave therapy, boarding, and house calls, our veterinary team provides individualized care for pets throughout their lives. If you are looking for a veterinarian in Pipe Creek or an animal hospital near you, call us at (830) 535-4406 or visit our Contact Page to learn more about our veterinary services.